Employment Type: Permanent
Work Mode: Remote
Experience: 5 to 7 years
What Are We?
We are an exclusive cloud services company, transforming the world with digital technology. We excel in serving the customers with the right experienced, certified professional cloud talent. We are passionate about creating world class human capital which has Hands-on Cloud experience to build, migrate and support complex Cloud environments. We are keen in providing tailored services and solutions for each customer. We measure our success based on the business outcomes we deliver.
Who are We?
We are a bunch of passionate software professionals who love to work together and grow together!! We work, create, and inspire each other every day. We are a purpose driven collaborative team. We always want to give our best and we are dedicated towards achieving mutual success. Our corporate culture is unique, and each employee is valued here. We are always ready to walk the extra mile to satisfy our customers. Leveraging our cutting-edge expertise, we provide the best solutions to the clients. We are outcome obsessed and customer centric. We love to walk the talk. At WhiteBlue, we create future for our customers in the areas of Cloud, Data and IoT.
Position Summary:
The Database Administrator will deliver comprehensive database services to customers through our Managed Services department. This role encompasses database monitoring and alerting, sizing and implementation, performance tuning and consulting—specifically regarding how cli software interacts with the database—backup and recovery processes, and potential database migration tasks. The ideal candidate will have significant experience as a database administrator within a Managed Services department of an enterprise software company and will excel at collaborating remotely with diverse clients.
Role and Responsibilities:
- Administer databases for customers as part of Managed Services.
- Troubleshoot and resolve database-related issues efficiently.
- Set up new customer databases and ensure proper configuration.
- Optimize performance and manage live production databases.
- Provide consulting and recommendations on database sizing and configuration to enhance performance and scalability.
Qualifications:
- A minimum of 5 years of experience as a Database Administrator in an enterprise software environment.
- Proficient in administering Microsoft SQL Server databases.
- Knowledge of Oracle databases is a plus
- Highly self-motivated, with strong attention to detail.
- Proven analytical and problem-solving skills.
- Ability to prioritize tasks effectively in high-pressure situations.
- Strong customer service orientation, with a commitment to client satisfaction.
Knowledge, Skills, and Abilities:
- Experience in the maritime or logistics industry is highly advantageous.
- Familiarity with Navis Terminal Operating System (TOS) is a significant plus.
- Proven experience in working within distributed virtual teams.
- Exhibits a positive attitude and strong work ethic.
- Maintains a professional image, personality, and demeanor.
- Effective verbal and written communication skills.
- Exceptional organizational and multitasking abilities.
- Outstanding customer service and follow-up skills.
- Strong listening skills with a collaborative approach to problem-solving.
- Demonstrates pride in work, the organization, and the team.
- Displays relentless energy and enthusiasm.
- Ability to work well with others and follow instructions accurately.
- Multilingual capabilities are a plus.
This position is crucial for ensuring the optimal performance and reliability of our database services, directly contributing to the success of our clients’ operations.
